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This research. Purposes. Factors associated with satisfaction in the service of the policy and plan
.Rajamangala University of Technology Isan by the year 2556 only. Five factors of service quality to the Enhanced parasuraman, zeithaml and berry 1. Touch the stuff. 2 reliability 3. Response 4.The confidence 5.The empathy. The samples consisted of faculty and staff Rajamangala University of Technology Isan. With access to the service number 2556 140 Academic Policy and Planning Division, by means of sampling. The statistics used in research.Percentage, mean and standard deviation.

This research aims to study factors related to satisfaction in the service of the policy and Planning Division
.Rajamangala University of technology ISAN academic year 2556 (2013) by specific factors, quality service for 5 new and improved aspects of Parasuraman, Zeithaml and Berry are as follows: 1. the things that touch. 2. the trust 3.4 responses.To provide confidence and 5. The empathy Samples include professors and staff rajamangala University of technology ISAN came at the policy and Planning Division academic year 2556 (2013) amount of 140 people by way of selecting a specific statistics that are used in research. Up per cent, average and standard deviation.

This research aims to study factors associated with satisfaction in the service of Policy and Planning Division
Rajamangala University of Technology academic year 2556 Northeast by study Quality of Service factors only 5 of the new and improved Parasuraman, Zeithaml Berry and are: 1. The things that touch 2. Reliability 3. Response 4.The confidence and 5.Some examples are: the group of caring teachers and staff Rajamangala University of Technology in the Northeast, with a pile of Policy and Planning for year 2556 study of 140 people, how to select a specific record in the research.The Average per cent and standard deviation