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Create a manual, or manuals, to resolve problems in areas where there are potential should serve as a guide for requirements to its employees about how each situation should be handled. For example, employees must not contradict the customer under any circumstances by greeting with a smile instead of ignore them.

Create a guide or manual solutions in the areas of potential. Guide should be used as a requirement for employees on how to handle each situation should be, for example, employees must not contradict the customer under any circumstances. By greeting them with a smile instead of ignoring them.

Create a guide or manual to solve problems in the areas of potential. The manual should be used as requirements for employees of the company on the method of each situation should be handled, for example, employees need not argue the customers under any circumstance. The greeting with a smile instead of ignoring them.