Design should be similar to the screen of the report call center application and update the screen for a similar retail sale application for easy deployment of user.
Should your report screen design, similar to a call center application, and update screen, similar to the Retail Sale Application to make it easier to use the User's work.
Report of the screen should be designed to look like the Call Center application and the screen for the update, like Retail Sale Application so that it easy to use. User.