We should stop to listen to and began to adjust new words until it concluded that both sides see and understand each other
After listening to the complaints. Until, the end then we say, it back that problem again in the form of our own.In order to understand the problem from the point of view of those complaints that he was upset or unhappy about, something. While we 're saying summary of the problem. The customers may interrupt to correct what we say matches what they really think. Or feel.
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