Then I am thinking if some many BN make customer think that some contact lists did not send call to agent.
Could you please advise some problematic lists?
And at what time the issue happened to the lists?
Please kindly advise and help to collect ContactList and DialerAdapter logs, then upload them to below FTP. Thanks.
Let us monitor it for one day and I will update
Thanks a lot for your update.
I will improve, you know this case for update
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