The tourism industry is key to generating revenue for the country. Each year there are foreign tourists traveling a lot. Although Thailand is faced with many problems. And natural disasters The political situation And the impact of the slowdown of the world economy today. It is evident that the tourism sector continues to grow steadily. Streamlines communication and two-way communication in the social world. As a result, market model, business travel. Are developed by combining these technologies. To drive Or push for the development of the market from market to market 1.0 2.0 3.0 Marketing • Market 1.0 The Product Centric Era of the market to focus on the product. Our focus is to reduce the cost of manufacturing. Pricing and lower sales To get a lot of sales volume. And emphasis on mass communication The targets of the market • 2.0 The Customer-Oriented Era is the market that cater to a variety of consumer needs. Resulting in a product or service to the market, but many consumers will be just 2.0 receivers. Without being able to express their ideas interactively. This is the nature of one-way communication. But to focus on more specific communication • Marketing 3.0 The Values-Driven Era is a market that is not a consumer audience marketing alone. But as the human mind and spirit, which is able to express opinions. And the resulting two-way communication. The review of social media. As well as participating in the development of a product or service. To provide products and services that Meet the needs of consumers better idea of bringing the market value of 3.0 to deploy or pleasure trips. To tourists We must realize that before Today, the voice of the customer is important and a very big one voice discontent. It could be damaging to the business quickly. With social networks All the agencies involved have jointly developed simultaneously.
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