2. ข้อมูลที่เป็นประโยชน์ต่อผู้บริโภ

2. information that is beneficial to consumers or customers. The response describes the enquiry & problem solving Organizations should organize its response and clearly describe the information to customers. Employee information is required by the principles of problem solving.

2. useful information to consumers or customers. Answering the questions and solving problems. Organizations should provide all the answers and explain clearly to customers. Staff provide fully The core of the problem.

2. Useful information to consumers or customers. Answering questions and solving problems. Explain The organization should organize of answering and explaining information to customers to clear. Staff information is complete. Using the principles of problem solving.