การติดตามผลการแก้ไขปัญหาความขัดแย้ง

A follow-up to resolve conflicts: when the customer has notified to approach editing. An employee should follow-up to ensure that the problem has been resolved through the customer satisfaction. An employee should follow-up phone to solve the problem, which may ask the customer how to get new product yet? Use a good job or not, or get a discount coupon to you or delivery will be enough to know that you can also use your products, customers or not. If the customer indicates that use is still happy in your products and solutions.

Monitoring of resolving conflicts when informed customers to solve it. Employees are also encouraged to follow To ensure that the problem has already been fixed until the customer satisfaction. Employees should call tracking solution. You may ask the client to get a new product or not. Use good? Or get the discount coupons mailed to or not. You will soon know Customers using your product or not. If it can show that customers continue to feel satisfied with the product. And your solution

To solve the conflict:When informed the customer solutions. The staff should have a follow-up. To ensure that the issue has been resolved until the customer satisfied. The staff should telephone follow-up to resolve the issue.To work or not. Or get discount coupons shipped to? You know that customers still use your product? If still in use so the customer still feel satisfaction with the products and solve your problems.