ส่วนทางด้าน Oliver (1980) , Francke

The Oliver (1980), and Van Raaij Francken (1981), Chon (1989). theoretical expectations for evaluation satisfaction of tourists by Oliver (1980) think that tourists are expected for an item or a product or service before arrival then an actual result comparison with expectations. If the actual result is better than expected, it will lead to satisfaction and are willing to buy a product or service, and vice versa if you are not satisfied, they will look for another product or service substitutes Chon (1989) thinks that the satisfaction of tourists on the ground.The base of each person who is expecting about a destination, and the assessment of their experience is recognized in the area of tourist destination, which is just the result of a comparison between the previous experience found from seeing and experiences that will lead to satisfaction.

Part of Oliver (1980), Francken and Van Raaij (1981), Chon (1989) have brought expectations theory used to assess the satisfaction of tourists by Oliver (1980) thinks that tourists are expected to continue. Prior to the purchase of goods or products or services. Then compare the actual results with expectations. If the actual result is better than expected, it can lead to complacency. And are willing to buy a product or service again. And vice versa, if not satisfied, it will look for products or services other renewable Chon (1989) thought that the satisfaction of tourists based on the individual's expectations with regard to tourist destinations and evaluate awareness of the experience. His tourist destination in the area, which is just the result of a comparison between the previous image. With what was actually found. To see, feel and experience Which can lead to complacency.

The Oliver (1980), Francken and Van Raaij (1981),Chon (1989) the expectation theory used in the evaluation of the satisfaction of tourists by Oliver (1980) think that tourists have expectations on goods or products before the purchase or use the service.If the actual results better than expected, it will lead to satisfaction. And is willing to buy products or services again. And on the other hand, if not satisfied with the product or service to look for alternative Chon (1989).Thought of tourist satisfaction based on the individual's expectations about tourist destination and evaluation of recognition from his experience in the area attractions tip ทางซึ่ง is just a result of the advantage of pouring.Pennsylvania seams during the previous picture.What experience. From seeing the feel and experience to lead to job satisfaction.