Amazon.com makes values ", focus on the customer (Customer Focus)." he is sustained by emphasized such values as well as the InformationPerfection phenomenon, people in the Organization have been informed periodically Amazon.Com also has a tradition that helps everyone who hop absorb remove values "customer" in the first year, that is, to work in the Amazon.Com a new employee, everyone, regardless of whether it is operating level. The Manager or managers will have to go to work in the customer service center (Fulfillment Center), an organization for a specified period of time. In addition, every two 2 days to review those skills and knowledge by those with knowledge and skills on the basis that the Organization has received a diploma from the organization. Those who do not pass the exam, they will be required to log in to
.The development process of the organization. Today, Amazon.com ensure that every employee can work in a Call Center.
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