1. เนื่องจากพนักงานยังไม่มีความรู้พ

1. because staff do not have the basic knowledge about the use of a car and did not study the warranty booklet, did not describe the details of the car much to say only about 3 years warranty or 100,0 km, that will solve the pan. Provide basic knowledge training of basic maintenance and clarify car warranty information and parts beyond warranty, and quiz 2. Provide professional sales representative Role Play once a month.

One. Because employees do not have the basic knowledge about the car. Educational booklets and not guaranteed. Thus do not explain the details about the car too much. Tells only a warranty of 3 years or 100,000 miles, which would solve the problem that way. Training, basic knowledge of basic maintenance. And details of the vehicle warranty. And parts that are beyond the warranty and the second quiz. Arrange for a Role Play salesman once a month.

1. Because the employees have no knowledge about the use of cars And do not study booklets warranty Do not explain the details about the car very much To say only about 3 years warranty, or 100000 km, which will solve the problem with the method Training basic knowledge of maintenance And explain the warranty And parts beyond the warranty and a test 2Arrange to do Role Play sales once a month