Paul and Gina might be able to clarify what they said and help find a solution to avoid being late again, or they could be more flexible with advance notice.
Paul and Gina may explain what they are saying again and help find a solution to the problem to avoid being late again, or there may be some flexibility if notified in advance.
Paul and Gina may reinterpret what they said and help them come up with a solution, so that they won't be late for work again, or they may be more flexible if they give advance notice.