The company continues to develop in many ways to increase efficiency and meet the needs of customers in each market, including new customers. To expand the customer base Increase market share And build relationships with its customers to retain the original. The company has taken direct from hotels. Cross-selling hotels in the group. And sales through the central reservation center (Central Reservation System), which has developed to date. And more powerful The customer can store, access, and the hotel in the same base (Central Information System) to provide global sales and marketing. These data can be analyzed. Projects and campaigns that truly meet the needs of customers (Customer Relationship Marketing) and in today's business world, booking through the website has been popular with many customers. The company has developed a system of booking your reservation online through the website, which are fast. It is also developing Website through the center of global marketing system (Global Distribution System), as well as improve communication through email. And delivery of online news (Dusit E-News).
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