1. Front Office Manager (Front Office Manager).Duty of care to the operation of the reception control going on smoothly and effectively. Besides, as head of the Department. Related to the selection of people work and provide training to put the Department"s budget and cost control to meet. Supposedly levels and rates in the future.2 Receptionist (Reception).When a guest walked into the hotel receptionist is the first person that guests say. The receptionist to greet and welcome guests registered guest room keys and pay pay include cataract around questions and management about the guests are satisfied. To gather information about the cost of food and drink from the bar and Restaurant As well as the cost of the laundry, etc. And also may need to coordinate with other departments in the stories about the guests.3 staff baggage (Hall Porter).The staff always welcome guests baggage in the hotel. Provide information about the direct to various points in the hotel room. If guests to help guests fur urn. To room, and when the guests are leaving to move down from the room as well. There are also other tasks to do, such as the recognition of text with ordered the guest, take care of the guest room. Give advice on different attractions travel method and the details เกี่ยวข้องอื่น. Help guests call a taxi, bus tickets / ship / plane. Please arrange the meeting with the help of transposition tables, chairs, etc. for the chiefs of staff baggage in English called Bell Captain which all said above. If the big hotel, and is separated into several position.4 staff baggage central night (Night Porter).During the night of the hotel are, it is who come in contact with the hotel. Most of the hotels will be on duty by employees as necessary and only a few people. Each must do many things. Because of the need to take another position that no one on duty by Night Porter will take over the events of the reception since about 23.00 PM. Or 24.00 PM.
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