2. to guide planning. Define strategies to improve the services of the mobile service provider compliance and responding to user satisfaction, service, mobile phone.
2. To guide the planning. Formulate a strategy to improve the services of the mobile telephone service and consistent response to the satisfaction of users of mobile phones as possible.
2. To guide the planning. The strategies to improve the service of the mobile phone service provider in accordance and respond of mobile phone user satisfaction as much as possible.