Customers (Customers)
means Customers who purchase goods or services. By Marketers must study the market
closely to our customers. Because each type of market, it will have different features. Customers
(Customer market) can be divided into five categories:
3.1 CONSUMER (Consumer markets)
mean. Individuals or households purchase goods or services for personal consumption. For example
Lilly to buy rice for family consumption, etc.
3.2 Business (Business markets) mean. The person or persons who purchase goods or services to production. Or used in the process, for example, production lily rice to fried rice sold at a flea market or a seller's market to 3.3 (Reseller markets) mean. The person or persons who purchased the product or service to sell, for example, Lilly rice to be sold to the merchant's home page etc. Market 3.4 Government (Government markets) mean. State agencies that buy goods or services. To be made available to the public, for example, the government ordered 20 sacks of rice to be donated to the flood victims in southern etc. 4. publicly. (Publics) means The group has an interest or affect its ability to operate. And achieving corporate objectives, such as shareholders, the media, governments, local communities. Environmental group , etc. 5. Competitors (Competitors) based on the concept of marketing (The marketing concept) that the company will achieve success is to be able to meet the demand. And satisfying than its competitors have. Therefore, marketers must do more to meet the needs of target consumers. But the need to position the product in the minds of customers than its competitors. For this reason, the market, it is necessary to study the competitors in the same industry. And with the same or similar. This type of competition is divided into three categories, namely 5.1 Competitors Direct is a company that manufactures products that could replace them completely as competitive way of Nescafe is Mocha Ancona had a 5.2 Competitors detour is. Companies that manufacture products that could replace each other, but not completely, as an indirect competitor of NESCAFÉ are other options. Whether it is tea, juices, soft drinks, etc. 5.3 All companies are competitive because they are considered a threat to the purchasing power of consumers is limited.
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