The feelings of the people affected by the working environment, including work, ความต้องการที่จะ work will contribute to the events in the work, improve work well ขึ้นส่วน factors. The trend of the individual.And the mood will result. Emotional interaction both positive and negative, which affects satisfaction in work and affect job performance. Besides, this theory. Also discusses the characteristics of the unity.And emotions, due to differences in their personality, time each week, stress, social activities, age and gender affect the effectiveness of งานทั river. This.Expression and action of berserk. Each people have the ability to control different AET are also important to service. Because it makes to be able to understand the factors influencing the customer service!
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