Overall quality management (Total Quality Management) is the concept of W.Edwards Deming, where this concept is a tool and technique that is particularly important with the objective to increase the quality of the product, Improve the effectiveness of the Organization and provides services to customer satisfaction [1], which is a technique to control the manufacturing process by statistical evidence (Statistical Process control), such as tools and reasons 7 (7 QC Tools): Checklist, Histogram, Pareto Diagram, Cause and Effect, Scatter Diagram, Flow chart and Control Chart to help in controlling the quality of products.
การแปล กรุณารอสักครู่..
![](//thimg.ilovetranslation.com/pic/loading_3.gif?v=b9814dd30c1d7c59_8619)