Customer Relationship Management or CRM as a business strategy to build long-term relationships with customers. Learn about the different needs of our customers and respond to customer needs with a product or service that best suits each customer the most.Customer Relationship Management helps an organization can add relationships to the customer. Increase revenue, reduce expenses, particularly for various expenses in the pursuit of customers and increase customer satisfaction (Customer Satisfaction) by process and develop products based on customer's requirements the number of entrepreneurs that add up quickly. In the current Can also be applied to customer relationship management practices, such as the guidelines for managing and creating a standard management system in the company, such as gathering customer information, managing the channel of communication, and the development of products and services to respond to anything.
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