Behavioral factors of service are as follows: the purpose of using the services and a wide range of reasons that the frequencies are factors that affect the satisfaction of public service passenger van at the 0.05 significance level.
Behavioral factors include: the purpose of the service. The reason for using Frequency of Use The factors that influence satisfaction with the service vans at public significance level of 0.05.
Behavioral factors using the service, including the objectives of the service. The reason for using the service. The frequency of service. The factors affecting the satisfaction to the public passenger vans.0.05.