1.1 software test process studies in the overview of the test procedure. Case study on software companies House by education, since education process to test system. Assigning personnel A device used for the test. To prepare the data in testing and Test case document prepared as a basic knowledge of research to understand before making fault analysis and process improvements. By gathering information from a document in the system, the quality of each of the relevant procedures, the data collected will be used to display information in tables and graphs and flow charts to show the action steps that make research to understand more.1.2 Select a sample in a study using the method of selection of bulk (Cluster Sampling) that are divided into 3 groups of 12 system based on the relationship of each group and select the work-system 3 the system has taken place, education is a System Security Module Card Interchange System Module and system link Dispute Manager Module after you make a selection already made to collect classified data from the fault testing system backwards 3 system by performing this procedure starting from considering all the defects that occur in reverse. System Security Module Card system link Module and System Manager Module Interchange Dispute to choose problems that occur and affect the most quality for improvement. The data collected has made the process of successful end of each process, and then have the fault information from all qualifying issues significant to khan by using the principle of taking us to grow in the priority of the problem. 1.3 identification of the research problem, sorted from most fault information primarily to find defects.
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