Organize your data, that data is accurate, there is no clear, easy to understand the conflict in question and reply to achieve confidence and psyche yourself most.
Organize that information is accurate, clear, easy to understand so there is no conflict comfortable answering questions. And to ensure and support themselves most.
Organizing the information that the information is accurate, clear, no conflict, easy to understand, to comfort, to answer questions. And for the confidence and morale yourself as much as possible.