Research of customer relationship management Through the social network. Consumer satisfaction and brand loyalty in the pizza franchise business computer model was 1).To study the usage of online social network And customer relationship management through online social networks in the customer service business, a franchise 2.) to study the level of satisfaction. And loyalty in the client service franchise business 3.) to study the factors affecting consumer satisfaction and brand loyalty from 400 sample Questionnaires were used to collect the data, analyze, percentage, average, standard deviationThe statistical analysis of correlation.
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