Unified Desktop systems create a 1 Case and many auto Activity from Agent to do all the contact by this Case, the data must be documented in the record with IPP Case was used to examine later, and Commission reports.
1 Case Systems Unified Desktop is built automatically from the Agent Activity, and many are doing all the contact history of this Case must keep records of IPP in the Case to be used for later review and reporting commissions.
The system Unified Desktop create a 1 Case and many Activity automatically from the list Agent do. A history of contact. This Case. To keep a record in the data IPP Case, for use in a later review and ออกรายงาน commissions.