The purpose of this research is to study the use of the speech act of denying between employees and customers of foreigners. For example, in the speech act of refuse. Can be developed to the use of English for communication efficiency. As an example the speechact refused in other businesses.The results showed that the use of the speech act of decline between salespeople with customer in a shop Mcdonald, the researcher found that the salesman, the speech act of refuse. A Indirect Speech Act alone were used in both 5 situation. By using the model to explain the most. And down. A exponentially from ผลการวิเคราะห์ดังกล่าว concluded that use of refuse. Indirect Speech Act to keeping the software.
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