5. Performance indicators and best practices
5.1 Introduction Performance of the transport and logistics sector has been. Mentioned several times in the previous chapters (Ch.2.6 and 4.7). However data gathering, is still challenging, Often,. Operations and performance are not monitored, and reported both on national and sector / company, Therefore level.This task of the study focused on the review and analysis of existing methods used to assess logistical performance at. The national and company levels as well as the identification of the gaps in currently used methods.
This is based on a. Consistent and common theoretical framework to identify the main factors forces and, indicators that are needed for each. Analysis level.
.An analytical framework was used to identify Key Performance Areas (KPA) of the logistics sector for alternative levels. Of analysis (government logistics, industry (third party service providers - 3PL)). Based on this existing methodologies,, And measures were reviewed and analysed on macro - level (national level) and micro-level (company level).
.The obstacles concerning detailed and comparable statistical data of the logistics sector analysed in Chapter 2 were taken. Into account. These findings are structured and assessed and best practises for different levels are identified. All these. Are incorporated and concrete proposals concerning the improvement of logistic performance measurement are provided.These recommendations provide references for the concrete evaluation and comparisons of the performance of the logistics. Sector analysed in Chapter 2.
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