Measuring attitudes from the interpretation of the people saying that we want to measure, it found that people disclose what its attitude is partially. In most cases will be kept confidential, private or even who is willing to disclose, but because of that attitude, it's complex, it is difficult to accurately convey it exactly as you want. So to measure attitudes, so it's quite difficult because the attitude is something that can not be perceived as subjective, or even be able to notice the behavior shown is an issue that challenges the more social sciences. Cause an attempt to create a tool that is used to measure satisfaction in a job. Precision, high precision and reliability, these tools are both located in the questionnaire. (Questionnaires). the use case key events (Critical incidents) and interviews (Interview), which contains the following information.
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