As being a represented of Document preparation Team,
we do know and understand how shipping documents are really important to customer and it can be measured as services level that exporter need to provide to importer.
Please accept our sincere apologies for the inconvenience you may have experienced in respect to delay shipping documents in the past shipments.
At Panel Plus, we take pride in ensuring our customer’s satisfaction.
By aiming that we have taken steps to ensure that this problem will never happen again by my team will monitoring all document closely.
We deeply value your relationship with Panelplus which has been established since many years back and are committed to providing you with the highest level of service.
If you have any further questions or comments regarding this matter, please feel free to contact us at email : tansamorns@panelplus.co.th , nuallaongs@panelplus.co.th
We committed to you for our document process will be completed within 5 working day after ETD date.
Yours Sincere,