3. Knowledge means having knowledge in the work. Know the knowledge about work that you"re doing all the time, not having high qualification only. But people with efficiency is those who seek knowledge at all times as saying that "No one is too old to learn" or called. "The water is not a full glass." the self learning, learn from the organization, learn from others, learn from the Internet, etc., by studying. "Know true and wise." and bring that knowledge to improve the work better.
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