Hotels and other accommodation. Electronic distribution systems, the relatively limited when compared with other businesses in the travel industry. In the first phase is to add information about the room type. The description and the price directly on the GDSs system thus allows database data to various rooms in the system available to travel agents around the world used the information. However, the database does not yet match the GDSs system goods and services in hotels as a result of database structure systems GDSs can no longer work with the goods and services that the hotel offers a variety. The hotel also face problems in maintaining data in the system. Add or modify the data somewhat technically because in each system are methodology established for the communication of information (Protocol), and rules on the placement of the data (Syntax) are different, including the need to take a long time to make the data in the current system.The issues above, such as limiting access to goods and services of the hotel. Not enough data and time information that is too much. The network to pull the data out of the system, various hotels and developed their own systems GDSs, which is known as a central booking system via Internet (Central Reservations Systems, or CRS) database structure and working methods that are appropriate to the goods and.Services Hotel than back then, it developed itself connected to GDSs system so that leading travel agencies with access to information fee for each booking. CRS systems of management inventory and pricing, including facilitating the operation of the sales department by phone (Telesales Central Offices) of the entire group of hotels. These capabilities pose a great advantage of the parent company, and is also the key to the success of your business, such as the hotel chain Hilton and Intercontinental, etc. However, the use of CRS systems, the capital and operating costs, thus resulting in the network, the only major hotels can use the technology. Smaller hotels have just partnered with Choice Hotels partnership. However, most hotels (especially not in United States) Not a member of the network of hotels or business together under the brand name. Thus, access to the system, these hotels of GDSs are limited because the hotels are small and do not have a network. There are no funding sources or specialist technology to make this hotel in online travel system is simply the only way makes these hotels can take advantage of the growth of online booking is to perform Bluetooth.Rakit in conjunction with online travel agent and sell goods and services over the Internet through the company they represent. By partnering with online travel companies it benefits greatly expanded access to customers and increase sales. However, the The business in this manner, as the trade relationship form a single Department is the only online travel companies, and maintain relationships with customers, not Hotel because there is power in the market high. In addition, online travel agent offer different business models to encourage hotels to service more like the format business agent (Agent) that the company will sell the goods and services provided by the Commission. Business package (Packaged) that the company will offer flat rates to customers. Make the customers do not know the actual room price. Vague business models (Opaque), the online travel company will not show the names of the hotels offered for sale to customers until the trading room will be complete. Make hotel room rates can be reduced greatly. By which the public cannot know. In addition to business operations closely with travel agents. The hotel also is trying to increase sales on the Internet by updating the website, modify/add better graphics to increase the difference besides that there is a network of rooms distribution trials via mobile phone to avoid are those obsolete technology. Technology system in hotel operations are divided into two types of technologies that support the hotel and the customer support technology systems. -Technology support hotels being used by officials in the Administration to help the various operations of hotels, including the operating system and system support Department, food and most common management which emphasizes control and improve everyday tasks better. -Customer support technology systems is the technology being used by customers directly in your room, such as self check-in System. In-room audio system. Connection system, high speed Internet access. Automatic door locking system is mainly caused by the needs of our customers who prefer to use the latest technology at their homes and expect to have the same technology provides services throughout the duration of your stay. However, pricing, customer service, value, staying still is something that is not clear in the current. However, while the hotel management technology systems are increasingly pushing the boundaries also pose many challenges particularly due to the development of such networks at various hotels, trying to install different systems even more outside the United States because the business environment is diverse in language, currency and cultural diversity and a wide variety of countries, thereby making the application and installation systems are much more complex, thus causing obstacles and higher costs.
การแปล กรุณารอสักครู่..