Your letter of 27 November 2016 has been received, and we feel regret about the problem you experienced with for our company.With thanks that you don't cancel the order of all of us. We have considered your proposal successfully. We agree, if you want to, we gradually deliver the product to your company. But we need to add a transport surcharge each time (lot) (), that is sent to the. Hope you are .... (not end).
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