Period: we have a lot of work to prepare to catch up before sending the job.Project team: we have confidence in the team, but sometimes the person on the team may have the time and demand mismatch.Needs of Tight timeframe: while much of the prep work for this project has been underway for a number of months, we still have much to do to launch an updated website by September 2013. Project team: we have complete confidence in the project team but also realize that the individuals on the team have other demands on their time that might, at times, take priority. Internal stakeholder buy-in: to truly develop a user-centred website, we will have to balance what we (i.e. library staff) think is important for the website with user behaviours and needs, allowing the latter to take precedence over the former when the two come into conflict. Timing of user testing: Getting users to participate in user testing can be difficult
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