4. the customer refers to those who come within the RA drug. In Rayong province.5. service means willing and happy to help. To solve the problem of the customer and to introduce a.Beneficial to clients in various aspects of the drug store chain. 6. customer satisfaction refers to the level of one at a time. Arising from the use of the drug store chain in the composition section of the market for business services. Includes: 6.1 the product (Product) refers to the customer's satisfaction level with one at a time, per category, and a variety of items. Quality assurance of goods. Having a product trial 6.2 the prices (Price) refers to the customer's satisfaction level about the price of items one at a time. Available in drug stores, a chain that is appropriate. Clearly the price tag will be able to choose the standard terms of payment by cash or credit card. 6.3 the Distributor (Place) refers to the customer's satisfaction level with points one at a time, one at a time. In each service branch, the location of the appropriate branch, travelling. A tidy shop 6.4 the marketing campaign (Promotion) refers to the customer's satisfaction level towards the document distribution leaflets on health and beauty, the campaign activities of the drug store chain, adequacy and distribution of gift certificate. 6.5 the workforce (People) refers to the customer's satisfaction level with the pharmacist or a service representative about manners reception dress. Understanding personality, clarity and accuracy of the information in the service.
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