Report on the results of this study on cooperative performance. Demonstrate PUBLIC COMPANY LIMITED's services, MFEC. open business (IT Outsourcing) for financial institutions to understand the principle (IT Outsourcing) correctly. In this study, a study on incident case studies section of the Server Connection in the AIX platform incident affect the operation of the system. Need to edit these events in order to be able to work normally. This time the study is carried out to learn from the process of providing service and solutions, as well as incident analysis and incident remediation to meet Service Level Agreement (SLA) with BMC Remedy import tool to aid in incident management operations.
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