But if the error. The airline must be responsible for our passengers. The function of the air conditioner home stage at that time is to apologize to passengers, and then make the mood of the passengers cool down.
But if you miss it. Airline passengers have a responsibility for everyone. Stewardess duty at the time was made an emotional apology to passengers and passengers cool down.
But if you made a mistake. Airlines have to be responsible for the passengers all duties of stewardess at that time was to blame the passengers and make the mood of the passengers calm down!