At present, telephone communication is very important. In everyday life Whether working in various organizations. Telephone communication professionals to create a good image for the organization. Therefore, the required skills in telephone communications
, telephone communication is communication through words. The conversation can not see facial expressions or gestures. So communication is plainly and use formal language is essential
that the telephone conversation majority. Use words succinctly. Improper use Use words that are not official. No meditation on the interlocutor of the authors foresaw problems. The project has been prepared in English for Conversation course of phone conversations and create teaching materials. To propagate outwards To understand more, and use appropriate language.
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