What work was done by FE at custome

What work was done by FE at customer site yesterday to clear the errors? i.e. was the modem replaced with another modem or switch?

A=1. Replaced new equipment. (switch BDCOM S2510)

2) Was the cable connection ever checked or replaced from the modem to the customer router?

A=2. Replaced new cable from CAT Switch to CE Router.

3) What is causing the circuit to periodically drop?

A= Fiber optic From CAT site ( Mirochip) to Server room was high loss, equipment ,policy and network route.

The summary of action taken from our local team.

ผลลัพธ์ (อังกฤษ) 2:

What work was done by FE at customer site yesterday to clear the errors? IE The modem was replaced with another modem or Switch? A = 1. Replaced new equipment. (Switch BDCOM s2510) 2) The Cable Connection Was Ever checked or replaced from The modem to The customer Router? A = 2. Replaced New Cable from CAT Switch to CE Router. 3) What is causing The Circuit to periodically Drop? A = Fiber Optic From CAT Site (Mirochip) to Server Room was High Loss, Equipment, Policy and Network route. The Summary of Action Taken. from our local team.