I apologize to the problem.I am willing to fix the problem, I'll give you a full refund.You take a picture of the item that is broken, how do I look?.Thank you very much
I apologize to the problem. I am happy to correct the problem, I will give you a full refund. You take the goods to definitively show me. Thank you very much.
I'm sorry for all the trouble. I willing to solve the problems I will refund the full amount to you. you photos broken goods to me?. thank you very much.