Export and Import Bank of Thailand Thai Bank is established to help create opportunities for Thai entrepreneurs who lack the financial opportunity to receive help and support. An important strategic goals are: 1. to support Thai entrepreneurs in the field of export. Import and investment to develop the country and the economy, and 2. is that there must be financial management, gains can be sustainable missions. The audit of the operations of the Bank for export and import of Thai in all 4 sides are financial (Financial Audit) marketing (Marketing Audit) The operation (Operating Audit) and great service for human resource (Human resource management audit) In the period of 3 years, compared to the average of the industry group, and compared with the country's leading Thai commercial banks to compare and find the symptoms that indicate a problem that would affect the Bank's goals. The audit reviewed the main issues as follows:1. external factors because the Bank itself is the main customer group is engaged in the business of export and import. When the world economy arising problems in the previous year.2. factors in the financial side will see that the bank rate the quality of the assets is lower than other banks. Due to the high risk group of customers and the Bank itself could not contain the deposits were made, lack of funding sources in full operation and can not find warrant for CLMV countries organizations.3. factors in the operation. I found that the Standard Bank and the same time to analyze every loan it is not split by category, the complexity of the business. There is an error in credit analysis, which will affect the asset quality ratio, followed by.4. market factors Media advertising for the Bank itself to the primary target group is not accessible as it should, because the advertisement does not correspond to the main news channel of the Group lead. Moreover, there are fewer branches by the Bank to make new customers can't find it.From these issues After analysis, it was found that the incident occurred, so that it can continue to be consistent with the Bank's target of a doubles strategy — business volume accumulation. Revenue from the service and the quality of assets that perform better with guidelines as follows:1. support to export by adding the ability to find new customers by advertising in the media is changed. Ask for short-term funding, and action for an additional warranty to support organizations to guarantee the CLMV countries conduct negotiations with commercial banks and State banks to ask for cooperation to increase channel bank transactions.2. asset quality development by encouraging customers to perform the export guarantee and gives guidance to customers. Standard management to analyze and add new services to meet the needs of the customer.
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