1. the product has a problem, so it is not chipped or broken, customer satisfaction has occurred to the plain.2. the company has called the meeting in order to find the real cause.3. make an apology to customer.4. product returns from customers by the use of drop off strategy.5. to add a customer to purchase a discount next time to make our customers happy.6. do I have to change or develop a better reducing Packet to the transport problems in the next time.7. damaged goods come the new Recycle
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