Bright Horizons Family Solutions employs 25000 people at more than 900 childcare centers in the U.S and U.K. , and it's "HEART Principles" are used at every level of the business, says Ilene Serpa, Vice President of communications .
The statement is posted prominently in staff rooms and bulletin boards at individual centers, it is featured in the employee handbook and culture guide, and it is often reference by leaders in presentation or company-wide communications. The statement's impact is most strongly felt in fostering open, honest lines of communication between families and caregivers and those caregivers and their managers, right up the line to the company's executive. "It's very important we make Bright Horizon feel likes a family for our employees , because that's the feeling we're trying to create for the people we're caring for, " says Serpa.
Bright Horizons Family Solutions employs 25000 people at more than 900 childcare centers in the U.S and U.K. , and it's "HEART Principles" are used at every level of the business, says Ilene Serpa, Vice President of communications .The statement is posted prominently in staff rooms and bulletin boards at individual centers, it is featured in the employee handbook and culture guide, and it is often reference by leaders in presentation or company-wide communications. The statement's impact is most strongly felt in fostering open, honest lines of communication between families and caregivers and those caregivers and their managers, right up the line to the company's executive. "It's very important we make Bright Horizon feel likes a family for our employees , because that's the feeling we're trying to create for the people we're caring for, " says Serpa.
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Bright Horizons Family Solutions employs 25000 people at more than 900 childcare centers in the US and UK, and it's "HEART Principles" are used at every level of the business, says Ilene Serpa, Vice President of Communications.
The statement is posted prominently in staff. rooms and bulletin boards at individual centers, it is featured in the employee handbook and culture guide, and it is often reference by leaders in presentation or company-wide communications. The statement's impact is most strongly felt in fostering open, honest lines of communication between families and caregivers and those caregivers and their managers, right up the line to the company's executive. "It's very important we make Bright Horizon feel likes a family for our employees, because that's the feeling we're trying to create for the people we're caring for," says Serpa.
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Bright Horizons Family Solutions employs 25000 people at more than 900 childcare centers in the U.S and U.K, and it s. ' "HEART Principles" are used at every level of the business says Serpa Vice, Ilene, President of communications.
The statement. Is posted prominently in staff rooms and bulletin boards at individual centers it is, featured in the employee handbook. And, culture guideAnd it is often reference by leaders in presentation or company-wide communications. The statement 's impact is most strongly. Felt in, fostering open honest lines of communication between families and caregivers and those caregivers and, their managers. Right up the line to the company 's executive. "It' s very important we make Bright Horizon feel likes a family for, our employeesBecause that 's the feeling we' re trying to create for the people we 're caring for, "says Serpa.
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