He will quickly apologize to customers, look at the problem. Examine the facts and to get all employees to discuss problems. Discipline an employee who performed the behavior based on the received comments.
He quickly apologized to customers Looking at the problem. Scrutiny and will have to call every employee to discuss the problem. Advising staff behavior as feedback coming.
He quickly apologize to the customer, look at the problem. Check the facts and to call all the staff to discuss the problem. Warn employees behavior according to the opinion.