Dear Abbie
Many thanks for your email. We want to apologize to (strongly) about the mistake from us. It should not happen, and the product should be checked again before delivery, customer thank you again for your advice. We are meeting to find ways to prevent and resolve. And we'll get back to you again about our solutions , if possible. We send our responsibility to manage it so as not to affect your production system. If you have a problem, we will ship shortly after noon today , we have to apologize again with respect Thakkie.
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