This research aims to improve the efficiency of work processes in the receiving and warehouse of finished goods cost of cement, adhesive and sealants manufacturing company limited, as a case study and reduce the number of errors that affect the transport to the customer, this can lead to the improvement and development of processes, more efficient and standardized processes. In the study, researchers had to Why-Why Analysis to diagnose the actual cause cause errors in the process and techniques to improve how you work the ECRS, to reduce the time lost to continue the process of receipt and distribution of goods as well as strategies to help storage to store items within the warehouse, organized and easy to find.By the results of the study showed that after the improvements by using troubleshooting techniques to adjust the ECRS, supply a new procedure allows the employee's job performance and increased efficiency. The error is reduced from the original working system. Which is in the process of receiving a period of work on average 30 minutes reduced from 40 minutes to charge a 25 percent reduction, and the average number of errors reduced 1 time/month. The error occurs on average 4 times/month accounted for 75 per cent reduction process money can reduce the time it takes to run an average of up to 38 minutes are reduced and 53.52 percent average error of up to 17 per cent in the month, falling 85.
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