Marketers marketing concepts has led to disruption of power service ngakhunphap here or hue than that (c) when their expectations lokkhu directory service will be compared with the quality of service and the high quality service with the expected result key . Dunhuang, the found that the quality of the service actually received through to offer lifting expected sensitivity castings and expect not to use the service, on the other hand, b mot actually received at the service here or than expected Moscow castings are satisfied and to cover one another (Kotler, 2003: 455)
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