Build customer confidence, that we are working to correct the problem and prevent it from happening again and track the progress of the problem to ensure that the problem has been resolved properly.
Ensuring that customers We are working to resolve the issue and prevent recurrence. And monitor the progress of the issue to ensure that problems are resolved properly.
Reassure customers. We will fix it and prevent it from happening again. And track the progress of the problem to ensure that problem has been resolved properly.