Cooperative education project on the development of the service quality of the receptionist in solving the immediate situation, case study Centara Chang. Tropicana resort is a cooperative project to find ways to solve problems, and เพิ่มคุณภาพ services effectively and build confidence. Trust and in providing services to clients, Centara Chang, tropical าน่ resort by purpose. To study the operation of the reception and problems of various hotels, and Tara Chang, Tropicana resort Trat. And to offer guidelines for the development of the service quality of the receptionist to remedy the situation only the face of the Centara Chang, Tropicana. The resort in Trat province. The interview the needs of enterprises to develop ให้พั anything. As a result, if you can find ways to solve problem and find ways to enhance the quality of services so as to solve the problem of the office.The proposed solution to the problem. The obtained results have good response and staff field use, the result is the problem that decrease and สร้างความพึงพอใจ per service recipients greatly.
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