The staff is very important because it is the point where the impression to those who come to stay. There to greet guests and provide you with information or suggestion for accommodation to the guests.
Reception is very important because it is the impression to those who come to stay. There to greet guests and provide information or accommodation to the guests.
The receptionist is very important because it is the point where the impression to those who stay. There to greet guests and provide information or information guide accommodation to the guests!