To increase performance, the shipping company may set a goal that when there are good transport management with the same number of resources. Performance is higher, such as the number of trucks and employees remain the same but, more customers are beginning to create maximum satisfaction to customers. The shipping company may set goals that, when it has good transportation management from the constructive message customers will gradually decrease until the end. Making the customers happy in the service that has been, and continues to use the services of our company in the future.
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