While CRM marketer, with external customers, CRM, Human resource management with the progress within their enterprise customers, but which I think from customers as ERM (Employee Relationship Management) that the difference is there are no actions will need to be created. Good relationships with customers, employees, and then try to find a definition that the employee in fact want to write anything in the loyalty program has been designed in a language is called employees of the human resources or to create involvement within the loyalty of employees.
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